Lower Vumba Valley
Mutare / Zimbabwe


1  Introduction

This privacy policy informs users about the nature, scope and purpose of the collection and use of personal data by the responsible provider on this website.

According to the legal regulations of most countries, every person has the right to protection of their privacy as well as protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy.

In cooperation with our hosting providers, we make every effort with technical and organizational measures to protect the databases as well as possible from unauthorized access, loss, misuse or falsification.

2 Personal data

2.1 What personal data are

Personal data is any information relating to an identified or identifiable natural person.
Particularly sensitive personal data is information that indicates religious, ideological, political or trade union views or activities, data on health, privacy or racial or ethnic origin, genetic and biometric data, data on social assistance measures or administrative and criminal prosecutions or sanctions.

2.2 What personal data we collect and why we collect it

In this privacy policy, we describe what types of personal data we collect, why we record this data, and how we use it in connection with the services of our website. In doing so, we strictly comply with applicable data protection laws. Personal data includes any information relating to an identified or identifiable natural or legal person. Swiss data protection law distinguishes between general personal data and personal data requiring special protection.

2.2.1 Personal data making it possible to provide our website

It is possible to visit our website and use the corresponding information without having to disclose your identity to us. If you merely visit our website and do not use any other services such as forms or the web store, we do not collect any direct personal data, but only technical data. This technical data is necessary to ensure the operation of our website.

Thus, the web servers log: the IP address and the operating system with which our website is accessed, the date and time of use, the website last accessed in the same browser window and the browser with which you access our website. To the extent that we process indirect technical personal data such as your IP address, the type of web browser you are using or your operating system, we do so proportionately and based on our legitimate overriding interest, for the following reasons:

  • Ensuring a smooth connection of the website
  • Ensuring a smooth use of our website
  • Statistical information on visits to the website, with the aim of ensuring that the information is as relevant as possible
  • Evaluation of system security and stability
  • for further administrative purposes

This data is not used to draw conclusions about your person. Information of this kind is only evaluated statistically in order to optimize our website and the technology behind it.

2.2.2 Personal data processed for the provision of services

As a matter of principle, we do not store any personal data requiring special protection pursuant to Data Protection Law..

The personal data that may be processed primarily relates to information that you provide to us either directly or indirectly.
Examples of situations in which we might collect your personal data are:

  • When you open a personal account in the webshop, in the sense of pre-contractual measures before the conclusion of a contract.
  • When you place an order in the webshop
  • When you contact us via the contact form or by email.
  • When you use other services of the website, which we can only provide in the knowledge of your personal data.

The processing of personal data is necessary to fulfill our contractual obligations to you in accordance with the general terms and conditions of the web store, to represent our legitimate economic interests, to react or respond appropriately directly to your contact and to comply with your request to send you our newsletter, if available for subscription.

a) Contact form

When using the contact form, in addition to processing the request, we regularly require at least first name, last name, place of residence, e-mail address.
These personal data will not be disclosed to third parties.

b) Newsletter (if any)

If you would like to receive a newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

2.3 How long personal data is stored

Messages sent via the contact form, by email or letter are stored by us for one year or at least until the matter dealt with in the message has been settled.
The duration of data storage in the webshop is determined by the legal obligation to store business events and sales receipts according to the Swiss Code of Obligations (OR), the duration of any product warranty and the successful payment of the ordered goods by the customer.

2.4 Rights of data subjects

In accordance with Data Protection Law, any person can request information from the person responsible for the website as to whether personal data about him or her is being processed. The data subject will receive the information necessary to assert his or her rights under this law and to ensure transparent data processing.

Data subjects can have the processing of their personal data restricted and have their personal data corrected, deleted, blocked or completed. Furthermore, consent given can be revoked at any time with effect for the future and objections to the processing of personal data can be raised at any time.

There may be certain exceptions to this right:
In particular, in order to fulfill a contract, to protect our own interests worthy of protection, such as the assertion, exercise or defense of legal claims, or to comply with legal obligations, your data may need to be further processed and stored despite your objection. To the extent legally permissible, data protection-related requests such as data deletion may therefore also be refused or only granted to a limited extent.

3 Cookies

Cookies are small text files that are transferred from a website server to your hard drive. They are needed for the customized display of the website and especially when using the webshop. Cookies cannot be used to start programs or to transfer viruses to a computer. On the basis of the information contained in cookies, we can facilitate your navigation, enable the correct display of our web pages and enable you to order goods in the web store.
Under no circumstances will the data collected by us on the basis of the cookies be passed on to third parties.

A distinction is made between "functional cookies", "analytical cookies" and "marketing cookies".

3.1 Technical or functional cookies

These cookies ensure that parts of our website function properly and remain aware of your user preferences. By placing functional cookies, we make it easier for you to visit our website. For example, you do not have to repeatedly enter the same information when you visit our website, or your items remain in your shopping cart until you pay. We may place these cookies without your consent because they are necessary for the function and are also usually deleted after the session ends (so-called session cookies).

This website does not use any cookies other than so-called session cookies, which are functionally indispensable for the normal operation of a website and in particular a webshop. The session cookies are deleted at the end of the website visit or when the order is completed.

3.2 Analytical cookies

Analytical cookies are used to gain insights into the use of our website. This allows us to identify opportunities for improvement. We would ask for your permission to set analytical cookies.
No such cookies are currently used within this website.

3.3 Marketing cookies

Marketing cookies collect information about the websites visited by users. This data is used to display personalized advertisements that match users' interests.
No marketing cookies are currently used on this site.

As a general rule, it is possible to visit and view our website without accepting any cookies. However, Internet browsers are usually set to accept cookies. With almost all modern browsers, the use of cookies can be disabled at any time via the settings. If you wish, please use the help functions of your Internet browser to find out how to change these settings. Please be aware that individual functions of our website (especially a possible webshop) may not work if you have disabled the use of all cookies.

4 Integrated services from third parties

We currently do not use any embedded services, which are automatically retrieved when you visit the site.

5 Data security

All files on this website and all stored personal data are stored on high security servers in the EU or Switzerland. The operators of the servers have agreed in writing to comply with all security standards for the storage of data and their protection against access by unauthorized persons.

Data transmitted when visiting this website is encrypted using the generally used, secure standard TLS (Transport Layer Security). This means that it is highly unlikely that any personal data entered by you will be accessed. Nevertheless, we must point out that data transmission on the Internet (especially when communicating by e-mail, which is usually even unencrypted) can have security gaps. Despite all efforts, a complete protection of data against access by third parties is not possible, but the selected security level may be described as high.

6 Copyrights

The copyright and all other rights to the content, images, photos or other files on the website belong exclusively to the operator of this website or the named copyright holders. For the reproduction of any files, the prior written consent of the copyright holders must be obtained.
Anyone who commits an infringement of copyright without the consent of the respective copyright holder may be liable to prosecution and may under certain circumstances be subject to claims for damages.

7 Disclaimer

All information on our website has been carefully checked. We make every effort to ensure that the information we provide is up-to-date, correct and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, so that we cannot guarantee the completeness, correctness and up-to-dateness of the information, including journalistic and editorial information. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.

The publisher may change or delete texts at its own discretion and without prior notice and is not obliged to update the contents of this website.

The use of this website or access to it is at the visitor's own risk. The publisher, its customers or partners are not responsible for any damages, such as direct, indirect, incidental or consequential damages, allegedly caused by visiting this website and consequently assume no liability for such damages.

The publisher also assumes no responsibility or liability for the content and availability of third-party websites that can be accessed via external links from this website. The operators of the linked sites are solely responsible for their content. The publisher therefore expressly distances itself from all third-party content that may be relevant under criminal or liability law or that may offend common decency.

8 Severability clause

If any provision of this Agreement shall be held or made invalid by a court decision, statute or rule, or shall be otherwise rendered invalid, the remainder of this Agreement shall not be affected thereby.

9 Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Ethictours 03.08.2023